Privacy Policy

Last updated: January 30, 2025

1. Information We Collect

We collect information you provide directly to us, such as:

  • Voice Recordings: Audio files you upload or record through our platform
  • Account Information: Name, email address, and profile details
  • Usage Data: Information about how you use our services
  • Device Information: Browser type, operating system, and IP address
  • Communication Data: Messages you send to us for support

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our voice AI services
  • Process and analyze voice recordings for AI training
  • Personalize your experience on our platform
  • Communicate with you about service updates and support
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and enforce our terms

3. Voice Data Processing

Voice recordings submitted to Sonyk are processed using advanced AI algorithms to improve our speech recognition, text-to-speech, and emotion analysis capabilities. Your voice data helps us create more accurate and diverse AI models that better represent India's linguistic diversity.

Important: We implement strict security measures to protect your voice data and do not share individual recordings with third parties without your explicit consent.

4. Information Sharing

We may share your information in the following circumstances:

  • With Your Consent: When you explicitly agree to share information
  • Service Providers: With trusted partners who help us operate our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • Aggregated Data: Non-identifying statistical information for research

5. Data Security

We implement industry-standard security measures to protect your personal information and voice data. This includes encryption during transmission and storage, regular security audits, and access controls to limit who can view your information within our organization.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Voice recordings may be retained longer for AI model training purposes, but will be anonymized and cannot be linked back to your identity.

7. Your Rights

You have the right to:

  • Access: Request copies of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a commonly used format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent where we rely on it

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

9. Third-Party Services

Our platform may integrate with third-party services for enhanced functionality. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated revision date. Continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@sonyk.io

Data Protection Officer: dpo@sonyk.io

Address: Mumbai, India